Should UX Designers be UX Writers?
Ah, the age old question. UX writing isn't a new thing, but its gained traction in the last few years. While many companies still don't...
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- 4 days ago
Creating UX Writing Case Studies
When I first tried to create a case study, I committed one of the sins of UX writing: sharing too much information. A case study is...
- 5 days ago
Kill the Tooltip with Fire
Last month I led a workshop on writing tooltips, and I was tempted to make a one-slide presentation that said "How to use tooltips:...
- Sep 22
Writing Notifications
Notifications are one of my least favorite things to write. And read. They're not too difficult, once you learn how to write succinctly...
- Sep 19
Procrastination
I'm not a standard procrastinator; I don't think I've ever missed an important deadline, not because I'm super organized but because the...
- Sep 14
Fresh Eyes
Sometimes my brain is fried. The whole aim of UX writing is to explain exactly what the user needs to know, when they need to know it. No...
- Sep 7
Information Architecture in UX Writing
Information architecture is one of those terms that everyone loves saying but few can define. Not many people call themselves information...
- Aug 25
Skills All UX Writers Should Have
There's an article going around about how UX writers benefit from having extroverted personalities. And it's true; the role requires a...
- Aug 22
Terminology
UX writers face many wide-reaching decisions. Which component is most appropriate here? How much does the user want and need to know?...
- Aug 15
Mental Models
One of the biggest challenges in UI design is the gap between our understanding of the product, and our users' understanding. We only...
- Aug 7
Empty Inside: Writing Empty States
Is it fair to expect much from an empty state that, by definition, has nothing to show? Actually, yeah. Empty states have the ability to...
- Jul 27
UX Writing and Travel
My husband and I both work in UX, which means that every experience we share gets analyzed. Even more so when we're travelling. I often...
- Jul 20
Flexing Those Writing Muscles
I'm hosting a UX Workshop at work, where we go through some basic writing principles and guidelines. My favorite part is the interactive...
- Jul 4
The Singular User Experience
A friend mentioned that she loved Starbuck's coffee, but always ends up ordering the same thing because the menu overwhelms her. My...
- Jun 19
Blog
You should start a blog. No, really. I know, it seems like everyone has a medium nowadays: podcasts, Instagram platforms, LinkedIn...
- Jun 9
Genetics vs Environment
If your childhood was anything like mine, you heard a variation of the same idea on a daily basis: you become what you're around....
- Jun 3
Depends...
I don't like grey areas. I'm a planner; I prefer yes or no answers, clear guidelines, and written expectations. So why the hell am I in...
- May 30
I Don't Know Anything
...that I keep to myself. A good specialist knows what they're talking about. They also don't try to hide it. Hoarding doesn't create...
- May 26
Ask
I became a better UX Writer once I started asking questions. My first month or so, I was afraid to ask anything; I thought it would...
- May 18
There's an App for That
If you haven't watched HBO's Barry, stop reading and go binge all three seasons. Now. Spoilers for season three ahead. Barry is an...