Common UX Writing Questions
Recently, a few people have asked me several questions about UX writing. So let's talk about it. Should I use Hemingway, Grammarly, or...
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- Oct 21, 2022
Apps with Good UX Writing
No matter your profession, learning from those who have done it before is a great tool towards getting better at your craft. (Don't...
- Oct 18, 2022
Writing Toasts
I used to think that toasts were named after the small speech: toasting a new couple or a new year. In reality, the term toast comes from...
- Oct 12, 2022
Websites I Love as a UX Writer
Whether your team uses Microsoft, Google, or another suite of products, chances are you've looked at outside apps to help you stay...
- Oct 10, 2022
Loading Screens
No one likes waiting. Even in the ultra-fast tech world, patience wears thin. Jakob Nielsen noted that a waiting time of 0.1 seconds...
- Oct 5, 2022
Design for the Real World
I'm always hesitant to pick up a design book that's more than a decade old. Victor Papanek's Design for the Real World was published in...
- Oct 2, 2022
Are You Sure? Writing Confirmation Modals
I hate tomatoes. It's unfortunate, since it adds even more to the limitations of being a pescatarian. People can accept that I don't like...
- Oct 1, 2022
Over My Shoulder
I'm one of those people who forget how to breathe if someone's watching me. Make coffee? Type in my password? Nope, not if you're...
- Sep 28, 2022
Should UX Designers be UX Writers?
Ah, the age old question. UX writing isn't a new thing, but its gained traction in the last few years. While many companies still don't...
- Sep 26, 2022
Creating UX Writing Case Studies
When I first tried to create a case study, I committed one of the sins of UX writing: sharing too much information. A case study is...
- Sep 25, 2022
Kill the Tooltip with Fire
Last month I led a workshop on writing tooltips, and I was tempted to make a one-slide presentation that said "How to use tooltips:...
- Sep 22, 2022
Writing Notifications
Notifications are one of my least favorite things to write. And read. They're not too difficult, once you learn how to write succinctly...
- Sep 19, 2022
Procrastination
I'm not a standard procrastinator; I don't think I've ever missed an important deadline, not because I'm super organized but because the...
- Sep 14, 2022
Fresh Eyes
Sometimes my brain is fried. The whole aim of UX writing is to explain exactly what the user needs to know, when they need to know it. No...
- Sep 7, 2022
Information Architecture in UX Writing
Information architecture is one of those terms that everyone loves saying but few can define. Not many people call themselves information...
- Aug 25, 2022
Skills All UX Writers Should Have
There's an article going around about how UX writers benefit from having extroverted personalities. And it's true; the role requires a...
- Aug 22, 2022
Terminology
UX writers face many wide-reaching decisions. Which component is most appropriate here? How much does the user want and need to know?...
- Aug 15, 2022
Mental Models
One of the biggest challenges in UI design is the gap between our understanding of the product, and our users' understanding. We only...
- Aug 7, 2022
Empty Inside: Writing Empty States
Is it fair to expect much from an empty state that, by definition, has nothing to show? Actually, yeah. Empty states have the ability to...
- Jul 27, 2022
UX Writing and Travel
My husband and I both work in UX, which means that every experience we share gets analyzed. Even more so when we're travelling. I often...
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