Design software (Figma, InVision, Balsamic, Sketch)
Content Strategy (Tone & Voice, Standardisation, Trainings)
Writing Processes (Localization, Accessibility, Documentation)
UX Research (A/B Testing, Prototyping, QA, User Interviews)
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Information Architecture at O'Fallon Public Library
I was a librarian before anything else, and the job gave me a fresh perspective on information architecture. OFPL is where I got my first taste of interface structure, marketing copy, and writing book reviews.